Case Management 101
Roxanne Sawatzky

Build the skill capacity of your case worker and case management staff through this half-day training. Case managers assume a critical role in human services, acting as a link between clients and services that best meet individual needs. Advocacy is a key area of this practice and it is essential that case managers develop effective skills in accessing programs and services for marginalized persons using client-directed approaches.

The goal for participants is to recognize core case management concepts and procedures. This training is geared to case managers and staff who are not currently case managers but perform case management functions, or who are new to case management but not had formal training. The training is also intended to assist front-line staff in human service agencies to form collaborative relationships with clients.

Roxanne Sawatzky has successfully managed a 3-year, $1.3 million research study for the Manitoba provincial and federal government with 2,400 individuals participating. She is now the President and Founder of Empowering Change, a leading organization empowering innovative service providers to enhance interactions with multi-barriered individuals. Empowering Change is changing employment and social service provider thinking and practice by increasing effective, short-term motivational service delivery methods internationally through Stages of Change and Motivational Interviewing. Roxanne has done workshops and presentations nationally and internationally.

"Marketing Yourself" as an Essential Career-Building Skill Today
Jordan LeBel & Harold Simpkins

Building on their successful online course "Marketing Yourself", Professors Jordan LeBel and Harold Simpkins will explore why and how learning to apply time-tested marketing concepts to marketing oneself is an essential skill in today's hypercompetitive job and consumer markets, whether you're a job-seeker, entrepreneur, artist or professional.

We will cover basic marketing principles and offer a step-by-step approach to the preparation of a marketing plan that can be applied to yourself or your clients. This workshop will build on key concepts, including how to: identify and qualify career opportunities; select target markets including prospective employers; set personal marketing objectives, create focused marketing strategies around the 4 Ps – Product, Price, Place and Promotion; and develop and execute a personal marketing plan.

Jordan LeBel, BSc., MSc., PhD. is an Associate Professor in the Department of Marketing at Concordia University’s John Molson School of Business , where he teaches an undergraduate and MBA courses. He is the 2005 and 2010 recipient of the business school’s Dean’s Award for Teaching Excellence and the 2010 recipient of Concordia’s President’s Award for Excellence in Teaching. LeBel is also Vice President of the Board of Montreal Youth Employment Services (YES – MTL).

Harold Simpkins, BA, MBA is a Senior Lecturer in Marketing and the Academic Director of  Concordia University’s John Molson School of Business  Marketing Co-op Program. Simpkins has taught or developed undergraduate and graduate courses drawing on his extensive experience in the business and not-for-profit sectors. Simpkins has held product management positions with two global food companies and was Vice-President of Client Services with Canada's largest advertising agency. He serves on the board of directors for YES – MTL.

Supercharge Your Presentation Skills
Joanne Stuart

Looking for that spark to take your love of facilitation to a new level? It’s here!

Gain perspectives and maximize the knowledge you already have while discovering new ways to reach and form connections with your groups.

Test drive activities and exercises, and new dynamic tools like icon mapping, musical rides and story chasers. Leave with renewed passion, shared wisdom and a trunk load of ideas and resources.

Joanne Stuart, B.A. CECP, owner of Life Changes Consulting is a career development facilitator and speaker known for her ability to connect with her audiences. Her life story is filled with entertaining and imaginative responses to both challenges and opportunities and the magic of happenstance. These include hosting her own television show, the success of her training and consulting business and an ongoing zest for helping people live smart with life changes. She lives on Georgian Bay inspired by water, rocks and trees.

Hope-Filled Engagement through Mattering
Gray Poehnell

Hope-Filled Engagement expresses a person-centered, solution-focused, hope-focused approach that engages people where they are engaged with life and equips them to walk their life/career paths with dignity whatever their challenges. Mattering is integral to hope. People who don’t feel they matter are like invisible people - invisible to themselves and to others. If they see little in their lives that makes any difference in their world, what’s the point of even trying? How can we assist these invisible people to become visible again (to us, to themselves, and then to their world)? We can start by looking from different perspectives than those which made them feel invisible in the first place. These approaches are meant for use with diverse client populations.

Gray Poehnell, an experienced career trainer and presenter interested in holistic approaches that cultivate hope, practical spirituality, creativity, imagination and career integrity, has participated in the development and writing of numerous career counselling programs and has co-authored several books and workbooks, including Hope-Filled Engagement, Career Pathways, Career Crossroads, CareerScope and Guiding Circles. He has worked with diverse client populations, such as youth, social assistance recipients, older adults, immigrants, professionals and Aboriginals and currently trains career practitioners both nationally and internationally. Gray is of Métis descent.